A hosted PBX system delivers PBX functionality as your service, available over the Public Switched Telephone Network (PSTN) and/or the internet. Hosted PBX is provided by the telephone company, using equipment located in the premises of the telephone company’s exchange. This means the customer organization doesn’t need to buy or install PBX equipment (generally the ...
The company that made its billions selling ads for Web searches is now officially in the telecommunications business, as Google (Nasdaq: GOOG) demonstrated Tuesday with the launch of its branded Nexus One smartphone. However, can the same success that saw “Google” become a verb be translated to the burgeoning mobile market? Is there anything in ...
With the plethora of available technology tools promising to improve the customer experience, it’s safe to assume that many of you have deployed more than one of them to increase your chances of success . The implementation of myriad technology applications can provide significant benefits if they are utilized properly. Data gleaned from multiple on-site ...
Not surprisingly, most folks see CES as a watershed event for tracking the latest in current, emerging and future consumer electronics trends. So why did I travel to CES 2010 in search of products related to business IT? Pure contrariness is one reply, but let’s also toss in the common, if sometimes subtle, linkages between ...
The New York Times says it will charge readers for full access to its Web site starting in 2011, a risky move aimed at drawing more revenue online without driving away advertisers that want the biggest possible audience. The potential pitfalls have made most other major newspapers hesitant to take a similar step. However, after ...
A growing number of technical and economic incentives are mounting that make a strong case for modernizing and transforming enterprise mainframe applications — and the aging infrastructure that support them. IT budget planners are using the strident economic environment to force a harder look at alternatives to inflexible and hard-to-manage legacy systems, especially as enterprises ...
Jammie Thomas-Rasset, the Minnesota woman who was twice found liable for copyright infringement for sharing two dozen songs using an online file-sharing application, has turned down an offer to settle her US$54,000 penalty for less than half that amount. The Recording Industry Association of America (RIAA) gave Thomas-Rasset the option of settling the case for ...